Telecom Pensioners who are currently drawing pension from Banks are being migrated onto SAMPANN in a phased manner. This section details the process of migration, along with benefits to pensioners and steps to be taken by pensioners once migrated onto SAMAPNN.
Under the leadership of the Honorable Prime Minister, Government of India is actively pursuing the objective of “Minimum Government, Maximum Governance”. Under this vision, Department of Telecommunications has developed SAMPANN, which is a Comprehensive Pension Management System (CPMS) for Telecom pensioners. It encompasses processing; sanctioning and disbursement of pension under one common platform. It was dedicated to the nation by the Hon'ble Prime Minister on 29th December, 2018.
In general, Pension is being paid thorough intermediation of Banks into pensioner’s bank account. In such cases, pensioners also submit their Life Certificate to banks.
With the current ongoing migration, Pensioners will be migrated from Banks to SAMPANN. In this case, your pension disbursed via respective Controller of Communication Accounts (CCA) offices via SAMPANN. Migrated pensioners would need to submit their Life Certificate to respective CCAs.
After the introduction of SAMPANN, pension settlement of DOT/BSNL pensioners has become more responsive, accountable, transparent and informative. Implementation of SAMPANN has accrued various benefits to the pensioners, some which can be quantified e.g., Cost of travel to collect PPOs and register grievances, some which are qualitative e.g., transparent and informed pension settlement.
Once Pensioners are migrated onto SAMPANN, Pension will be disbursed by respective CCA offices. Therefore, Life Certificates have to be submitted to the concerned CCA office only.
Pensioners can reach out to CCAs via email or toll free number for any help required. Additionally, all videos related to various aspect mentioned above are available at https://dotpension.gov.in/Home/WhatsNew
|SL No.||Circle Name||E-mail Id||Toll Free Helpline nos||CCA Office Address||City|
|1||Andaman and Nicobar Telecom Circle||18003451063||Room No- B-108, Kendriya Sadan, Ranchi Basti, PO Junglighat||Port Blair|
|2||Andhra Pradesh Telecom Circle||dbacca-ap[at]nic[dot]in||18004254405||Kavadiguda Telephone Exchange, Bholakpur||Hyderabad|
|3||Assam Telecom Circle||ccaassam[at]nic[dot]in||18003453752||5th Floor, BSNL Bhawan, Panbazar||Guwahati|
|4||Bihar Telecom Circle||ccabihar[at]gmail[dot]com||18003456183||2nd Floor, CCA Building, Sanchar Parisar, Buddha Marg.||Patna|
|5||Chhattisgarh Telecom Circle||cca[dot]cg-dot[at]nic[dot]in||18002332287||3rd Floor, Doorsanchar Bhavan, Auto Exchange Building, G.E. Road||Raipur|
|6||Delhi Telecom Circle||ccadelhi[at]gmail[dot]com||1800118119||DOT Building, Sanchar Lekha Bawan, Prasad Nagar||New Delhi|
|7||Gujarat Telecom Circle||ccagujaratcircle[at]gmail[dot]com||18002330365||7th Floor, P&T Admin building, Opp- Khanpur Post Office, Khanpur.||Ahmedabad|
|8||Haryana Telecom Circle||ccaharyana[at]gmail[dot]com||18001801367||Doorsanchar Bhawan, Old CTO Building, Lawrence Road.||Ambala Cantt.|
|9||H.P. Telecom Circle||ccahpt[dot]pen[at]gmail[dot]com||18001808067||Block No.18 A, SDA Complex, Kasumpti.||Shimla|
|10||Jammu and Kashmir Telecom Circle||ccajk[at]nic[dot]in||18001807036||O.B.- 08, HUDCO Bhawan, Railhead Complex||Jammu|
|11||Jharkhand Telecom Circle||cca[dot]jh-dot[at]nic[dot]in||0651-2211311||Floor, CTO Building, Shaheed Chowk.||Ranchi|
|12||Karnataka Telecom Circle||ccakarnataka[at]gmail[dot]com||18004253031||1st Floor, Amenity Block, Palace Road.||Bangalore|
|13||Kerala Telecom Circle||ccatrivendrum[at]nic[dot]in||18004250089||5th Floor, Doorsanchar Bhavan, PMG Junction, Vikas Bhavan,||Trivandrum|
|14||Kolkata Telecom Circle||cca[at]ccakolkata[dot]gov.in||18003451801||Telephone House 8, Hare Street||Kolkota|
|15||Madhya Pradesh Telecom Circle||cca[dot]mp-dot[at]nic[dot]in||18002335283||1st Floor, Doorsanchar Bhavan, Area Hills, Hoshangabad Road.||Bhopal|
|16||Maharashtra Telecom Circle||cca[dot]mhgoa[at]gmail[dot]com||1800220511||3rd Floor 'C' Wing, BSNL Admin Building,||Mumbai|
|17||North East- I Telecom Circle||ccanortheast[at]gmail[dot]com||18003453009||2nd Floor, CTO Building,||Shillong|
|18||Odisha Telecom Circle||ccaorissa[at]gmail[dot]com||0674-2391644||4th Floor, CPMG Building,||Bhubaneshwar|
|19||Punjab Telecom Circle||pda[dot]ccapunjab[at]gmail[dot]com||18001802089||Plot No- 2C, Sector- 27A, Door Sanchar Bhawan, Madhya Marg,||Chandigarh|
|20||Rajasthan Telecom Circle||ccarajasthan[at]gmail[dot]com||18001806787||Sanchar Lekha Bhavan, Jhalana Dhoongri, Near RTO,||Jaipur|
|21||Tamil Nadu Telecom Circle||ccatn[dot]tn[at]nic[dot]in||18004258081||60 ETHIRAJ SALAI TAMILNADU TELECOM COMPLEX EGMORE||Chennai|
|22||UP East Telecom Circle||ccalu-up[at]nic[dot]in||18001801870||CCA Block, Telephone Exchange Bhilding Campus, Vikas Khand-1, Gomti Nagar||Lucknow|
|23||UP West Telecom Circle||ccaupwest[at]gmail[dot]com||18001803099||3rd Floor, Brahmpuri Telephone Exchange,||Meerut|
|24||Uttarakhand Telecom Circle||ccaddn-dot[at]nic[dot]in||18001804187||No.56, Subhash Road,||Dehradun|
|25||West Bengal Telecom Circle||ccawbc-dot[at]nic[dot]in||18003452000||Nizam Palace, 10 th floor, 2nd MSO Building, 234/4 A J C Bose Road, Kolkata -700020||Kolkata|
|26||Telangana Telecom Circle||ccahyd[dot]ts-dot[at]gov[dot]in||4027542122||Kavadiguda Telephone Exchange Compound, Bholakpur||Hyderabad|
|27||North East- II Telecom Circle||ccane2dimapur[at]gmail[dot]com||18003453809||BSNL OCB Exchange Building, Dimapur||Dimapur|
|28||Mumbai Telecom Circle||ccamumbai[at]gmail[dot]com||1800223211||2nd Floor, CTO Building, Fort, Mumbai 400001||Mumbai|