On Jeevan pramaan portal on digital life certificate, pensioner is required to fill in the following-

• Sanctioning Authority - TELECOM
• Disbursing Agency - SAMPANN - Department of Telecommunications
• Agency - Concerned CCA Office
• Pensioners can refer to the video(https://www.youtube.com/watch?v=1LeIgIboS-M) for submission of digital life certificate in the regard.

• Pensioners can also submit Physical Life Certificate to the concerned CCA office. Physical Life Certificate can be signed by the Nominated Officers (such as gazetted officer/ Head of Gram Panchayat/ M.P./ MLA/ Post Master etc.)

• The first step that pensioners who have been migrated onto SAMPANN need to take is to create their Login. The respective CCA offices will intimate the concerned pensioners who have been migrated via SMS/Call/Letter. Thereafter, Pensioners should follow the process detailed Login Creation Video (https://www.youtube.com/watch?v=SIYRJNAWlkc (English) &  & https://www.youtube.com/watch?v=hU9899C-5FI(Hindi)) to create the login.
• Mobile Number is mandatory for creation of Login. Please note that the department has tried to obtain the Mobile Numbers of pensioners as per the data available with Banks/Post Offices. In case the mobile number is not available or is incorrect, pensioner should get in touch with the concerned CCA immediately.